A practice-oriented master’s degree program that allows you to gain theoretical knowledge and practical skills in strategic and operational management of the hotel business and development projects in hotel real estate.
Special attention in the program is paid to the skills’ development in integrated project management – from concept choice to construction process control and commissioning of a hotel facility, crisis management in the hotel business, as well as practical skills in financial modeling, investment and marketing analysis, auditing, working with specialized computer programs and software.
The possibility of passing Russian and foreign internships (in friendly Asian countries – Uzbekistan, Kazakhstan, Turkey) at the best hotel enterprises and management companies with further employment opportunities.
Studying the discipline, the functions and types of development companies in hotel real estate management are studied. A comparative examination of the management contract and the franchise agreement is carried out, the skills of formation and examination of development ideas and projects are being worked out. Students study the specifics of hotel project construction management, aspects of financing and interaction with credit organizations, methods of project cost and risk management.
As part of the discipline, the hotel enterprise as a real estate object, the role of a product specialist in creating a unique hotel development product, the specifics of marketing management for high-class hotel development and hybrid projects are studied, cases for creating a marketing plan for a hotel development project and a marketing budget are worked out.
The discipline introduces a systematic approach to operational management at enterprises in the hospitality industry in modern conditions. Students learn more about the types of organizational structures and their impact on operational management, work out cases on effective operational management of various formats of hotel enterprises.
During the course of the discipline, methods and models for assessing the service quality in the hospitality industry, universal quality management and international standards, standardization of operational procedures and regulations, the SERVQUAL concept, working with guest reviews using modern software solutions, cross-cultural communications are studied.
The discipline studies the personnel policy relationship with the structural elements of the business model, business processes, business reengineering, the life cycle of a hotel enterprise, the formation of personnel policy by the organization management, the main aspects of ensuring the best compliance of personnel and basic hotel business technologies. Formation and development of human resources and organizational culture of hospitality industry enterprises are considered.
Alumni of the program are in demand in Russian and international hotel companies, management, development, and consulting companies in the hospitality sector, in state management bodies of tourism and hotel business, professional industry associations.
Classes are held with the leading research involvement and faculty of the FinU, as well as current practitioners in hotel business management, development, consulting, public administration
Students receive practice-oriented knowledge in management of existing hotel enterprises and new hotel projects to open hotels from the very beginning. Students can make practical visits to program partner companies, attend workshops from leading experts and the hotel business owners
The industrial partners of the program are Tourism.RF Corporation, the Agency for the Development of Strategic Initiatives (ASI), the Russian Hotel Association (RHA), the Interregional Public Organization “Association of Managers of Russia”, the Company “Hospitality Award” and the Russian Hospitality Awards
Students undergo internships at leading Russian and foreign hotel enterprises, government agencies, development companies, management companies, hotel business departments and analysts of leading audit and consulting companies
